Microsoft technical support script pdf
WebEZ Tech Support Script. Original Document (PDF) ». Contributed by Jeremy Kirk (IDG News Service) 1 of 10. WebWelcome to Technical Support Fundamentals, the first course of the IT Support Professional Certificate! By enrolling in this course, you are taking the first step to kickstarting your career in tech. In the first week of the course, we'll learn about how computers were invented, how they've evolved over time, and how they work today.
Microsoft technical support script pdf
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Web26 sep. 2013 · CALL CENTER MOCK CALLS SCRIPT SAMPLE 2 - RETENTION / SERVICE CANCELLATION. Situation: A customer is calling about her Internet Service. …
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